In the first call, a candidate can often convey things that are not written on their resume. I spoke with Alexa Matthews, a senior recruiter here at HubSpot, who pointed out some additional benefits to the screening process - "It's an opportunity for a great first impression. Your HR contact decides whether you get to move forward, so you’ll want to make sure you exhibit your competencies and establish rapport. It allows you to establish a positive first impression. But the truth is that this interview is critical to the hiring process. There’s even a misconception that the HR round is only a formality. It’s easy to underemphasize HR interviews in comparison to interviews with, say, your potential manager. In this initial screen, HR interviewers want to find out general information about your previous roles, core qualifications, key strengths and weaknesses, and salary expectations. The HR round is an interview that’s typically conducted by a human resources generalist at the beginning of the hiring process.
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